Customer help center

PAYMENT METHODS

All purchases, made online in our store can be payed either by bank transfer to our account, or by CAURI service. 

SHIPPING & DELIVERY

WHAT COUNTRIES DO WE SHIP TO

ASIA & MIDDLE EAST:
China, Hong Kong, Indonesia, Kazakhstan, Kyrgyzstan, Laos Peoples Democratic Republic, Lebanon, Macau, Malaysia, Mongolia, Russia, Singapore, Taiwan, Tajikistan, Turkey, Uzbekistan

AUSTRALIA & OCEANIA:
Unfortunately not available now. Available soon

EUROPE:
Armenia, Azerbaijan, Belarus, Bulgaria, Georgia, Moldova, Russia

NORTH AMERICA:
Unfortunately not available now. Available soon

SOUTH AMERICA:
Unfortunately not available now. Available soon

COUNTRIES RESTRICTED FROM ALL SHIPMENTS:
Afghanistan, Antarctica, British Indian Ocean Territory, Bouvet Island, Christmas Islands, Cocos Island, Comoros, Crimea Region of Ukraine, Cuba, Falkland Islands, French Southern Territories, Heard & McDonald Islands, Iran, Libya, Mayotte, Myanmar (Burma), Nauru, Niue, North Korea, Palestinian Territory Occupied, Pitcairn Island, Rwanda, Saint Helena, Sao Tome and Principe, Somalia, South Georgia and the South Sandwich Islands, St. Pierre and Miquelon, Sudan, Svalbard Jan Mayen Island, Syrian Arabic Republic, Tokelau, and Western Sahara.

SHIPPING CHARGES

For all countries, mentioned in “WHAT COUNTRIES DO WE SHIP TO”, the cost of delivery Is included in the price of the goods, excluding any duties and taxes of the destination country. 

SHIPPING METHODS

Delivery of orders to the countries specified in section “WHAT COUNTRIES DO WE SHIP TO” is carried out by international logistic company LOGEKSIM. If you want to choose another delivery method, please contact us by email. Please note that when you change the transport company you may be withheld additional charges associated with the delivery of the order

RETURN & EXCHANGE OPTIONS:

WHAT PRODUCTS CAN BE RETURNED?

Any items purchased online may be exchanged or returned.  

EXCLUSIONS: Merchandise from all categories (including Sale & Clearance) may be returned or exchanged; however, unable to accept items where the sewn-in garment tag has been cut or removed. If you received a damaged, defective or wrong item, contact us by e-mail.

HOW WILL I RECEIVE MY REFUND?

Merchandise returns within 90 days of purchase will be refunded to the original form of payment. Original shipping and handling fees are not refundable. Offers are subject to adjustments due to returns, cancellations, and exchanges.